Privacy Policy

  1. Introduction.

    This privacy policy describes the privacy practices for information collected by Ascendia Group, LLC (“we,” “us,” and “our”) on any website where we have posted this as well as our apps, software, pages or ads on social media networks, and anywhere we collect information from you and refer to this privacy policy. Please read it carefully. If you have any questions, please contact us using the information in the “Contact Us” section at the end of this policy.

    The manner in which we use information about you depends on which service or website you use and how you use them.

  2. Collection of Personal Data.

    We collect information that you voluntarily give us using our browser plug-ins, via email, software you download, social media platforms, or our website. We also collect information about you from our service providers. We may also collect information about your use of our products or services, or those we offer through our apps and websites.

    The personal data that we may collect includes:

    1. Biographic information, such as names, age, nationality, or date of birth;

    2. Contact information, such as addresses, telephone numbers, and email addresses;

    3. Credentials, such as usernames and passwords for website accounts;

    4. Preferences and interests, such as contact preferences, preferred language, or your interest in, personalization of, or purchase of products and services through our website or similar products or services;

    5. Financial data, such as credit card, and bank account information.

    We may also collect other identifying information we may obtain from you, as disclosed in other policies or notices.

  3. Use of Personal Data.

    1. Providing Products and Services.

      We may use your personal data to provide you with our products and services. For example, we may request personal data from you in connection with our various contracts, services, online communities, and order forms. To buy products and services from us or through us from third parties, you may be required to provide us with biographic information, contact information, and financial information about you or your business. If the product or service you are purchasing includes personalized features, we may ask you to provide additional information to enable us to fulfill your request.

      We may also license or sell the personal data collected from you through the website, apps, social media, or other data collection methods. We may license or sell this personal data to select companies that offer products that may be of interest to you based on your expressed interests and other information we collect about you.

      We may use your contact information to communicate with you about your order of our products or services. We may also use your personal data to add new features or capabilities to our products or services or otherwise improve them. We may use your personal data to administer your website account with us. We may use your personal data to help us provide after-sales care, such as product servicing, warranties, or recalls. We may also use your personal data to produce aggregate or statistical data about our customers, users, products, services, or industry.

      Our legal bases for processing your personal data for the purposes of providing you our products and services is the performance of a contract or to further our legitimate business interests. Our legitimate business interests may relate to fraud detection and prevention, risk assessment, or improvement of our products and services. If you choose not to provide your personal data where it is required as part of a contract for our products or services or to create your website account, we may be unable to provide you with our products or services, or those we offer from our selected partners.

    2. Communications and Customer Service.

      We may use your personal data to communicate with you and provide you with customer service. For example, we may request personal data from you regarding surveys or contests. We may use survey information for monitoring or improving this website, our services, or products. Additionally, we may use your personal data to respond to inquiries, provide support, address issues or disputes, or otherwise manage our relationship with you. We may merge personal data with other information we have about you.

      Participation in our surveys or contests is voluntary and you may choose to participate and disclose this personal data. We may use your contact information (such as name and mailing address) and demographic information (such as zip code or age) for these surveys or contests. We may use this information to notify the winners and award prizes.

      Our legal bases for processing your personal data for communications and customer service purposes are your consent or furthering our legitimate business interests, which include continuing and improving customer relations and updating customer details and preferences.

    3. Marketing.

      We may use your personal data so that we, or our affiliates, and select companies we share your personal data with can market, advertise, or otherwise promote products and services that may be of interest to you based on your profile. We may advertise to you on websites or using social media platforms or email. Unless you ask us not to, we may contact you in the future to tell you about new products or services. We may use your personal data for website analytics and customer relationship management purposes.

      Our legal basis for processing your personal data for marketing purposes is our legitimate business interests relating to marketing, advertising, and promoting our products and services.

    4. Legal and Compliance.

      We may also use your personal data in connection with our legal or compliance obligations. These obligations may include cooperating or complying with government or law enforcement investigations, litigation, discovery, regulatory requirements, corporate investigations, dispute resolution, or others.

      Our legal bases for processing your personal data for legal and compliance purposes is to meet legal obligations or legitimate business interests relating to compliance with other local laws that we may be subject to.

  4. Sharing of Personal Data.

    We may share your personal data for the purposes of providing our products or services, communications and customer service, marketing, and as a part of our legal and compliance obligations. When we share your personal data, we do so only consistent with this privacy policy or to the extent necessary to carry out the purposes described in this policy, and as required or permitted by applicable law.

    Our service providers may include maintenance service providers, order fulfillment service providers, inventory managing service providers, consultants, insurance providers, outsourcing services service providers, transportation or shipping service providers, financial services providers, payment processing and billing service providers, hotels and similar hospitality service providers, customer service providers, or others.

    In providing you with communications and customer service and marketing, we may share your personal data with third parties that may offer products and services of interest to you, customer relationship management service providers, advertising and marketing service providers, social media networks (where you use those services to connect with us), and others.

    We may also share your personal data to comply with our legal and compliance obligations; enforce our agreements; detect, prevent, or address fraud or other suspected illegal activity; and protect our rights and the rights of others. As a part of legal and compliance efforts, we may share personal data with our attorneys, governmental entities, supervisory authorities, law enforcement agencies, or others as required or permitted by applicable law. We may share personal data as part of corporate transactions, such as mergers, acquisitions, or divestitures; however, your personal data remains subject to promises made in this privacy policy during those transactions.

    We may also share your personal data with its employees, contractors, service providers, and others.

  5. Employment Applications

    If you are applying for a job with us, we may collect information from you, including application information, resumes, and employment records; information received from references; work eligibility and equal opportunity employment information (as required or permitted by applicable law); or others.

    We may use your personal data to consider your employment application. We may share your personal data relating to your application with our employees, affiliates, subsidiaries, suppliers, and service providers, including recruiting service providers, hiring consultants and agencies, information and technology service providers, human resources information system providers, and others. Please also review additional terms that may apply when you submit your application.

  6. Cookies and Similar Technologies.

    We may use "cookies", web beacons, or similar technologies on our website. A cookie is a piece of data stored on a website visitor's device to help us improve access, use, and security of our website and identify repeat visitors to our website. For instance, when we use a cookie to identify you, you would not have to enter a password more than once, thereby saving time while on our website. Web beacons are objects embedded into webpages that allow us to monitor site activity. Cookies, web beacons, and similar technologies can also help us track and target your interests so that we can enhance your experience on our website, conduct analytics, determine the effectiveness of promotional campaigns, and direct advertisements or other marketing activities.

    We may also collect other automated information from you, such as your browser type and language, your operating system, your Internet Protocol address, the URLs of websites you visited before and after visiting our website, the web search that landed you on our website, and web pages and advertisements you view and links you click on within our website.

    Some of our business partners, such as advertisers or our merchandise vendors, may also use cookies, web beacons, or similar technologies on our website. We may use cookies and similar technologies from mailgun, fathom, and others. These cookies and similar technologies may collect personal data about you over time and across different websites when you use our website. You may opt out of such collection by using the hyperlinks included above. Our websites do not currently respond to browser do-not-track signals.

    You may also accept or reject those cookies or block those technologies. Your browser’s help section should explain how to configure your browser’s cookie handling. Your browser may also have add-ons that may help you manage web beacons and similar technologies. However, please note that some portions of our websites (such as customer portal) require the use of cookies to function properly.

    We may also include integration or links to social media platforms such as Facebook, Twitter, YouTube, Instagram, and others. These features for the social media platforms may also use cookies or similar technologies. They may collect your information, such as your IP address, device and browser type, and the web page you visited. You may also wish to review the privacy policies for those social media platforms to learn how they treat your information. We may collect information about you from those platforms when you access our website using those platforms.

    Our website may use Google Analytics and Google Tag Manager, which are web analytics services provided by Google LLC. These services use cookies to analyze your use of our website. The information collected by these cookies about your use of our website is transmitted to and stored on Google servers.

    Google uses this information to assess your use of our website and provides reports on data. This data may include how often you visit our website, what pages you view when you visit the website, and what other websites you have visited prior to visiting our website. Google may transfer this information to third parties, if required by law or if third parties process the information on behalf of Google.

    You may review Google’s data privacy practices for Google Analytics and data privacy practices for Google Tag Manager. You may also review Google’s Privacy Policy and Terms of Service for more information. To opt out of being tracked by Google Analytics, you may download and install the Google Analytics Opt-out Browser Add-on.

  7. Sensitive Personal Data and Children’s Data.

    We do not knowingly collect nor use sensitive personal data (such as data that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership). We do not knowingly collect or use personal data from children.

  8. Links.

    This website contains links to other websites and we are not responsible for the content or privacy practices of such other websites. Please be aware when you leave our website and read the privacy policy of any other website that collects your information.

  9. Access, Correction, and Other Rights.

    Depending on circumstances and applicable law, you may have the right to access, correct, object, or delete your personal data. You may do so by contacting us using the information in the “Contact Us” section at the end of this privacy policy. We may need to verify your identity and the applicability of the rights under the law to you before we grant your right to object, access, correct, or delete. Once we do, we will provide you with a copy of the personal data that you request access to as soon as practically possible. As permitted by applicable law, we may limit these rights. For example, we may limit them where they adversely affect other individuals’ personal data, trade secrets, or intellectual property, among other reasons. We will tell you the reasons for any denial of your request.

    You may opt out of any future emails from us at any time by using the unsubscribe links included in our email communications to you. You may also opt out of other communications from us by contacting us using the information in the “Contact Us” section below.

    Depending on the circumstances and applicable law, you may also have the right to lodge a complaint with a local supervisory authority; the right to have us restrict the processing of your personal data; the right of portability of your personal data; or the right to withdraw any consent relating to the processing of your personal data. Your withdrawal of consent, if any, does not affect the lawfulness of processing based on consent before its withdrawal.

  10. Security and Integrity of Personal Data.

    We take reasonable precautions to protect your personal data both online and offline and to keep personal data reliable for its intended use, accurate, current, and complete. We use various security technologies and procedures to help protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction. When collecting or transmitting confidential information, such as credit card numbers, we protect that information through encryption.

    Only our associates, affiliates, service providers, or other authorized third parties who need the personal data to perform a specific function (for example, billing or customer service) are granted access to personal data. We have contractual arrangements in place with our service providers so that they only use the personal data that we provide them for the purposes of providing us with their services.

    We retain personal data for as long as reasonably required to comply with our legal obligations and in compliance with our data retention policies and procedures. We also retain your personal data for as long as reasonably required for our business purposes, for example to resolve disputes and for the safety, security, and reliability of our products and services.

  11. International Transfers.

    We are the data controller for the personal data collected on this website. We may store, access, or use your personal data in the United States or in any other country where we or service providers do business or maintain facilities. Therefore, we may transfer personal data between different jurisdictions.

    Where required to by its customers, we transfer personal data in compliance with the General Data Protection Regulation and other applicable law. For example, we may usestandard contractual clauses issued by the European Commission for data transfers to data controllers and data processors established outside of the European Union, European Economic Area, Switzerland, and the UK.

  12. Updates.

    We may update this privacy policy from time to time as permitted by law. When we update these terms, we will post them on this page and change the “last updated” date on the policy. If we make material changes to our privacy policy, we will notify you either by a prominent notice on our website before the changes take effect or emailing you about those changes. Where required by applicable law, we will revise this privacy policy if we change the purposes of the processing of your personal data.

    Please review our website and policies frequently to learn how we use your personal data. Your continued use of our website after our notification means that you have accepted our updated privacy policy.

  13. Contact Us.

    If you have any questions or concerns about this privacy policy or any of your rights under it, you may contact us at:

    Ascendia Group, LLC
    Attention: Privacy Officer
    311 E. Chicago Street, Suite 230;
    Milwaukee, WI 53202

    Or by email at info@ascendiaventures.com

    This privacy policy was last updated on September 6, 2022.